Shipping policy
Processing Time
Standard Processing: 3-5 business days
During High Demand Periods: 4-7 business days (This includes holidays, sales events, and busy seasons)
Business days are Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.
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Shipping Times
After your order is shipped, here's how long delivery takes:
United States: 6-10 business days
United Kingdom: 6-10 business days
European Union: 6-10 business days
UAE: 6-10 business days
Australia: 6-12 business days
Canada: 6-12 business days
Total time from order to delivery = Processing time + Shipping time
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Order Tracking
Every order is shipped with a tracking number. Once your order ships, we'll email you the tracking details so you can follow your package every step of the way.
Please allow 24-48 hours after receiving your tracking number for it to update in the system.
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Shipping Delays
Sometimes packages take a little longer due to:
Customs processing (for international orders)
Weather conditions
Carrier delays
High volume periods
If your order hasn't arrived within the expected timeframe, please contact us and we'll help track it down.
Questions?
Need help with your order? Contact our customer service team at:
support@auramaternity.com
We're happy to help!